Tuesday, 23 June 2009

Firewall Blocked Spotify?

I've been running Spotify for quite some time now. It's a great application for streaming music. However, today the Spotify client refused to log in with the following error message:
An error occured
A firewall may be blocking your Internet connection (error 110). Additionally you could try to change the currently used proxy settings.
The thing is, I have not modified any of my firewall settings. Spotify aside, there's no problem with any of my other applications that need an internet connection. Browsing works fine, using SSH works as usual, etc.

Temporarily disabling the firewall did not help either. Anyone else having the same problem?



Update:
ChrZZ kindly suggested in the comments that resetting my Spotify password should solved the problem. I visited http://www.spotify.com/en/password-reset/ and followed the instructions, and this solved the problem.

Are you also getting the "firewall may be blocking" error? Does resetting the password solve the problem for you too? Please let me know in the comments below.

Update 2:
In the comments Mr Anonymous suggests that all you need to do is to uncheck the "remember me" checkbox. Did this solve the problem for you?
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84 comments:

  1. Anonymous23 June 2009 at 11:27

    Yes! I'm getting exactly the same error! It was working fine at work this afternoon; I come home and log on and I get the error...anyone got any clues?

    ReplyDelete
  2. ChrZZ24 June 2009 at 04:15

    Browse to spotify.com, reset your password, and log on to the spotify client :)

    ReplyDelete
  3. Roger Karlsson24 June 2009 at 08:36

    @ChrZZ: Yeah, resetting the password solved the problem. Thanks!

    ReplyDelete
  4. Anonymous25 June 2009 at 02:12

    unticking the 'remember' box worked for me

    ReplyDelete
  5. Anonymous26 June 2009 at 05:15

    worked for me thanks!

    ReplyDelete
  6. Anonymous27 June 2009 at 01:35

    Yeah you don't need to reset anything. Just untick the box and retype your password in the field.

    ReplyDelete
  7. Anonymous7 July 2009 at 23:42

    Unticking the box worked for me too.

    ReplyDelete
  8. Anonymous9 July 2009 at 00:52

    Same here...

    Thank you!!!

    ReplyDelete
  9. Lugoffo12 July 2009 at 12:16

    I had the same problem, and the same solution! thank you so much for this help!!

    ReplyDelete
  10. Anonymous23 July 2009 at 11:39

    I just entered my password again into the client. Didn't uncheck anything.

    ReplyDelete
  11. Anonymous27 July 2009 at 12:06

    i must be the only one who retyping password, unchecking 'remember me' box, or changing my password hasn't solved this problem for :(
    i feel so left out and miss my music :(

    ReplyDelete
    Replies
    1. Alexandra4 May 2012 at 00:50

      Nothing of this works for me either :(

      Delete
    2. Anonymous22 May 2012 at 11:38

      ME TOOO!!!! Beyond frustrated

      Delete
    3. Anonymous26 May 2012 at 13:55

      Same here:( need my music! so sad!

      Delete
    4. Anonymous23 July 2012 at 00:00

      Nothing is working for me and I am beyond pissed, sent spotify a email..

      Delete
    5. Anonymous29 July 2012 at 20:24

      Mee too omg its like seeing all these happy people with it working and were just the odd balls.... i want my music!

      Delete
    6. Anonymous4 November 2012 at 14:24

      Didn't work for me either... -_____-

      Delete
    7. Anonymous6 November 2012 at 12:16

      Not working for me either..... :( I want my music back. I usually use facebook to log in .... I even changed that password.. and nothing. ANYONE have a solution???

      Delete
    8. Anonymous6 November 2012 at 12:26

      Found a solution! I TEMPORARILY disabled my AntiVirus Security system... and logged right into Spotify with no problem. I then turned my Antivirus security back on & it did not kick me out of Spotify. Hope this helps someone!! Good Luck!! Soooo happy to have my music back.

      Delete
    9. Anonymous25 November 2014 at 20:05

      I even put Spotify as an excepted program and it kept saying the same thing...
      but for a different account it let me in, but then it wouldn't play music.
      LIKE WTF I WAS PLAYING BLACK VEIL BRIDES AND THEN IT STOPPED LIKE WUT
      so then I tried this account and then it said the error...
      I am so done with spotify, hello youtube to mp3

      Delete
    10. Unknown19 July 2018 at 03:47

      same

      Delete
  12. Anonymous5 August 2009 at 15:28

    Unchecking the 'remember me' box worked for me too! :)

    ReplyDelete
  13. Mona10 August 2009 at 08:38

    Worked out! Thank you so much!

    ReplyDelete
  14. Anonymous13 August 2009 at 03:08

    Bingo - resetting password worked a treat - ta!

    ReplyDelete
  15. Anonymous26 September 2009 at 06:47

    No, Nothing has worked for me on this one Im stumped....HELP!!

    ReplyDelete
  16. Anonymous4 October 2009 at 12:39

    its not working for me and i need help

    ReplyDelete
  17. Anonymous11 October 2009 at 14:13

    mine doesn;t work either

    tried uninstalling and reinstalling

    tried password reset

    Running spotify 0.3.20 under WINE 1.1.30

    ReplyDelete
  18. Anonymous15 November 2009 at 06:26

    i really confused can some1 explain 2 me again btw email me the answer to my question lol ;) lucy2404@hotmail.co.uk

    ReplyDelete
  19. Anonymous5 January 2010 at 10:18

    Finally got it after many tries. What worked for me was entering the usual proxy information for our firewall, re-typing the Spotify password, and unchecking the remember me box.

    ReplyDelete
  20. beth20 February 2010 at 10:35

    none of these solutions have worked for me and i am also now not being able to get onto the spotify website (every time i try to get onto the website the 'windows cannot display this weboage' page come up) either therefore i cannot change my password.

    any one else having the same problem ?? also mine does not say (error 110) it says (error 117) ??!

    ReplyDelete
  21. Anonymous31 March 2010 at 08:02

    help me non of these solutions have worked

    ReplyDelete
  22. Anonymous5 December 2010 at 23:33

    None of these solutions work for me either. I try logging in with different accounts, problem remains the same. Why is it??!

    ReplyDelete
  23. Anonymous6 January 2011 at 02:53

    This didnt work for me :( Crap

    ReplyDelete
  24. Anonymous7 January 2011 at 05:12

    This didnt work for me either.. any ideas ??

    ReplyDelete
  25. Anonymous31 January 2011 at 16:01

    FUUUUU

    didnt work for me either... Mi error its 117

    ReplyDelete
  26. rexel20 March 2011 at 02:01

    Did not work for me either! Working with a big school-assignement, and rly need spotify :s

    ReplyDelete
  27. Anonymous1 September 2011 at 07:39

    Hasn't worked for me either.

    ReplyDelete
  28. Anonymous17 September 2011 at 07:28

    none of this works.
    I miss my music. :'c
    My error is 404

    ReplyDelete
  29. Anonymous18 September 2011 at 04:22

    my error is 404 and still dident work for me

    ReplyDelete
  30. Anonymous18 September 2011 at 04:23

    thnaks it worked for me now tick off remember and retype password

    ReplyDelete
  31. Anonymous19 September 2011 at 05:57

    I was able to log in, but the it was saying i was in offline mode, then said i had the 101 error. so i went online and downloaded the new spotify software, this did not work. My forewall is not bocking spotify (i got my network manager to check this for me) and I have tried all this advice (resetting passwords and unticking boxes etc).

    If i am honest i do not understand what a proxy is so am unsure how to reset it, can anybody give anymore advice about how to get my music back?

    ReplyDelete
  32. Anonymous22 September 2011 at 13:14

    For me it worked if you re-type your password.
    Which means remove the letter, then type it in again, worked for me.
    Very weird.

    ReplyDelete
  33. Anonymous22 September 2011 at 18:33

    I had the same thing... I had to unblock spotify from my mcafee firewall, because when it updated it automatically blocked it again. Hope that helps someone.

    ReplyDelete
  34. Anonymous11 October 2011 at 08:08

    I'm using spotify through Facebook and I reset my password, unchecked the remember my user id AND instead of typing in the userID that is a number I typed in my email address that's associated with Facebook and I was able to avoid getting the proxy/firewall error. THANK GOD!!! I love me some spotify.

    ReplyDelete
  35. Anonymous24 October 2011 at 13:00

    i keep getting the little proxy settings window too and cant figure out how to get past past it. help?

    ReplyDelete
  36. Anonymous27 November 2011 at 13:51

    I got the 404 error message saying the firewall proxy settings are blocking it. I run mcAfee and allowed spotify all access through the firewall, unchecked the remember me box, retyped login and password still no access, just started spotify and its not looking too good for the program so far. if I edit the proxy settings what should I put in the boxes. Host:, Port:, username:, and Password:,
    and my options for the proxy are HTTPS, socks4 and socks5, plus auto detect and no proxy. what do all these mean?

    ReplyDelete
    Replies
    1. Anonymous26 April 2012 at 18:07

      i am having the same problem someone please help!!!!

      Delete
  37. Anonymous17 January 2012 at 19:19

    2012 and wouldn't you think Spotify would have fixed these issues by now? Tried all "solutions" and none work, don't know what's going on (error 112). It was working previously and firewall had spotify as an exception. Any solutions?

    ReplyDelete
    Replies
    1. Anonymous18 January 2012 at 17:33

      I have the same problem and we seem to get it on the same day. One day later and I'm trying again. And nothing worked. I even tried uninstalling and reinstalling. Nothing.

      Delete
  38. Anonymous18 January 2012 at 16:27

    Solution: Fuck this app and look for something more efficient...

    ReplyDelete
  39. emmettm42@gmail.com18 January 2012 at 18:28

    yeah, none of these things are helping. i took spotify off of my firewall exceptions list and put it back on as a program but when i took it off there were 2, i think it was letting in some kind of port. i don't know, can someome email me and help.

    ReplyDelete
  40. Anonymous19 January 2012 at 00:47

    I have the same problem, error 112, c'mon guys, help me out here!!

    ReplyDelete
  41. Anonymous29 January 2012 at 07:25

    Hi everybody; Your computer may have come with McAfee as internet protection software. However this will expire at some point. Then you no longer have security but the program still messes with your computer. Try deleting McAfee (and use AVG or Windows free internet security). Worked for me.

    ReplyDelete
  42. sannie bieber30 January 2012 at 10:23

    I've unchecked the 'remember me' box, retyped my password, tried downloading it 3 times over, tried using firewall and it still comes up as error 101. HELP ME!!!!!!!!

    ReplyDelete
    Replies
    1. Anonymous12 February 2012 at 01:30

      I have the same problem with 101, has anyone solved it????

      Delete
    2. Anonymous27 February 2012 at 11:10

      Same problem for me! Error 101 and nothing working HELP PLEASE

      Delete
    3. Anonymous11 March 2012 at 16:05

      Same for me. Tried absolutely everything. Nothing works on Windows 7 with the Windows firewall turned on OR off.

      Delete
    4. Anonymous19 May 2012 at 05:38

      101 here aswell.. Help anyone?

      Delete
  43. Anonymous26 February 2012 at 15:07

    Neither of these worked for me..

    ReplyDelete
    Replies
    1. Anonymous27 March 2012 at 02:38

      probably is your antivirus firewall the one that is blocking your spotify account, go to your antivirus security center and in firewall settings you can turn off the spotify firewall and that's it...

      Delete
  44. Anonymous11 March 2012 at 13:28

    Error 101 keeps coming up! tried re setting my password, unchecking the 'remember me' box, allowed it through firewall...any ideas?

    ReplyDelete
  45. Anonymous11 April 2012 at 12:12

    For me the problem was with McAfee. Open the McAfee Security Center, then:
    Firewall
    Settings
    Internet Connections for Programs
    Find Spotify
    Edit
    Full Access

    ReplyDelete
    Replies
    1. Anonymous15 April 2012 at 16:41

      THANK YOU! That was so helpful.

      Delete
    2. Anonymous7 May 2012 at 11:32

      i think my problems with macafee, but my subscriptions ran out and i can't go onto the firewall settings, any ideas?!

      Delete
    3. Anonymous10 May 2012 at 16:05

      This worked for me, thank you!!:)

      Delete
  46. Anonymous11 April 2012 at 16:56

    Didnt work :(

    ReplyDelete
  47. Anonymous12 April 2012 at 06:50

    All those things cannot work for me. It still says An error occured
    A firewall may be blocking your Internet connection (error 110). Additionally you could try to change the currently used proxy settings. Can anyone tell me what to do?

    ReplyDelete
  48. Bethy-Lou12 April 2012 at 11:38

    Turned out McAfee was surreptitiously blocking it! Hope this helpe some people!

    ReplyDelete
    Replies
    1. Anonymous15 May 2012 at 14:35

      What can I do to reverse this?????PLease help!!!!

      Delete
  49. gprep20148 May 2012 at 20:22

    im logged in with my facebook username, would i have to reset my facebook password? because i already tried that and it did nothing, gahh this is soo frustrating, i just want to listen to my music again!:( please help me:)

    ReplyDelete
  50. Anonymous16 May 2012 at 14:37

    Thank You so much abt McAfee settings an step by step.. FINALLY WORKED!!! Ur the best!!!

    ReplyDelete
  51. Anonymous19 May 2012 at 06:01

    I just got it working ! What i did was activate McAfee and then press Firewall , then settings and then restore default. Done ! Im so happy right now, my error was 101.

    ReplyDelete
  52. Unknown5 June 2012 at 14:01

    Nothing is working for me. At all -.-

    ReplyDelete
  53. Anonymous24 July 2012 at 13:23

    nothing works.... how I hate spotify right now


    can't wait to be stuck with my parents on boat trip for two weeks without music or internet

    ReplyDelete
  54. ian applegate25 July 2012 at 04:24

    This sucks. Same issue, no resolution.

    ReplyDelete
  55. Busyguy15 August 2012 at 08:28

    Thanks to this message board my problem has been solved. McAfee was the problem. I had an outdated McAfee subscription and was am using AVG virus protection. If you are using AVG or similar downloads, simply uninstall McAfee and restart your computer and it should work. Did for me!

    ReplyDelete
  56. Kim30 October 2012 at 12:56

    I have ZoneAlarm. I tried everything above and nothing worked for me.
    What worked was to remove spotify from zonealarm secured list and then add it again.
    I Hope this will help someone :)

    ReplyDelete
    Replies
    1. Anonymous1 July 2014 at 15:11

      ******************* THIS WORKED FOR ME! ******************

      I'm pretty convinced this is a firewall issue. Kill your firewall to test if that's it. Totally exit program. Snooze it did not work.

      Delete
  57. Unknown1 November 2012 at 06:53

    I have tried everything BUT I FOUND A solution....
    I solved it by: deleting a virus program called: McAfee from my control panel and it WORK :D

    I hope it was a help

    ReplyDelete
  58. Anonymous28 November 2012 at 19:07

    I get (Error 412)
    How can I solve this??

    ReplyDelete
  59. Anonymous15 May 2013 at 08:14

    First I'm logging in with facebook,
    I just had to change "firewall settings" (from hyperlink in "no internet connection found" message from HTTP to Autodetect.

    THAT WAS IT! - works great now

    ReplyDelete
  60. Anonymous11 October 2013 at 08:07

    I have tried everything, I have tried unchecking the box, I've tried going through the firewall settings, I don't have McAfee on my computer, I have even tried getting pissed and spamming the log in button. Nothings working

    ReplyDelete
  61. Anonymous1 July 2014 at 14:59

    Try turning your firewall off as in completely EXIT program. Snoozing my Zonealarm didn't work but EXIT did. Now I at least know it's something in there. Next I went through the programs listed in Zonealarm and removed all the BLOCKED ones. This is not dangerous as it will re-ask when something wants access. Now I'm restarting everything and when spotify installer or program comes up I say YES, Allow it to Zonealarm. Worked for me as I had something in there blocked on accident. Good Luck!

    ReplyDelete

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